Service Delivery Dashboard
Real-time performance monitoring across all service areas
Overall Score
--
Service Areas
0
KPIs Tracked
0
Open Requests
0
Compliance
--%
Service Area Performance
Recent Events
⚠️ Active Alerts
Service Areas
Manage council service delivery areas
| Service Area | Category | Manager | KPIs | Score | Rating | Actions |
|---|
KPI Tracking
Key Performance Indicators across all services
| KPI | Service Area | Current | Target | Performance | Trend | Actions |
|---|
Service Requests
Resident requests and resolution tracking
Total YTD
0
Avg Response
-- days
Resolution Rate
--%
Satisfaction
--
| ID | Type | Service Area | Description | Priority | Status | Days Open | Actions |
|---|
Service Appraisals
Formal assessments and performance reviews
| ID | Service Area | Period | Score | Rating | Assessor | Date | Actions |
|---|
Compliance Monitoring
Statutory obligations and regulatory requirements
Obligations Met
0
Due Within 30 Days
0
Overdue
0
| Obligation | Legislation | Service Area | Frequency | Due Date | Status | Actions |
|---|
Event Log
Complete history of system events
| Event ID | Type | Category | Entity | Details | Timestamp |
|---|
Business Rules Engine
EDAM rule definitions and execution
Active Rules
| Rule ID | Name | Trigger | Executions | Success Rate |
|---|
Execution History
| ID | Rule | Action | Result | Timestamp |
|---|